Continuous Delivery

Optimise user experiences that consistently improve productivity, availability, and performance. Controls that maximise service delivery and enhance engagement based on best practice and quality assured services.

  • 24-7 maintenance and support operations
  • Ticket lifecycles managed and aligned to ITIL best practice
  • First and second level remote support services
  • Field service maintenance and support
  • Asset and configuration updates, maintenance and support
  • Quality assurance

Facilitate Value

Optimal availability and performance yield sustainable opportunities and resilient business.

End-to-end maintenance and support across our uniquely comprehensive portfolio of ICT systems integration solutions. Supporting sophisticated technology platforms that enable digital enterprise, carrier, government, ISP and communications networks.

  • Surveillance and analytics
  • Networking
  • Wireless solutions
  • Alternative energy
  • Data centre infrastructure
  • Cybersecurity
  • Identity management

  • Business platforms

  • Retail solutions

  • Digital X

  • IoT

Outcomes Driven

Skills and best practice processes that deliver thoroughly inclusive engagements.

  • Centralised management
  • Proactive support
  • Remote support
  • Scheduled maintenance
  • Real-time monitoring
  • Simplified billing

Sizeable Capability

Leverage the advantages of global best practice and regional expertise that support the competitive edge of sophisticated digital platforms.

  • Business activities in 54 African countries
  • Delivering solutions for African organisations since 1963
  • 49 000 global patents
  • More than 110 000 employees worldwide
  • 327 group companies in 169 countries and regions
  • Comprehensive solutions and services

 

Get dependable support to maintain sustainable business.