Optimise user experiences that consistently improve productivity, availability, and performance. Controls that maximise service delivery and enhance engagement based on best practice and quality assured services.
- 24-7 maintenance and support operations
- Ticket lifecycles managed and aligned to ITIL best practice
- First and second level remote support services
- Field service maintenance and support
- Asset and configuration updates, maintenance and support
- Quality assurance
Optimal availability and performance yield sustainable opportunities and resilient business.
End-to-end maintenance and support across our uniquely comprehensive portfolio of ICT systems integration solutions. Supporting sophisticated technology platforms that enable digital enterprise, carrier, government, ISP and communications networks.
- Surveillance and analytics
- Wireless solutions
- Alternative energy
- Data centre infrastructure
Skills and best practice processes that deliver thoroughly inclusive engagements.
- Centralised management
- Proactive support
- Remote support
- Scheduled maintenance
- Real-time monitoring
- Simplified billing
Leverage the advantages of global best practice and regional expertise that support the competitive edge of sophisticated digital platforms.
- Business activities in 54 African countries
- Delivering solutions for African organisations since 1963
- 49 000 global patents
- More than 110 000 employees worldwide
- 327 group companies in 169 countries and regions
- Comprehensive solutions and services
Get dependable support to maintain sustainable business.